Wildfang® puppy guide

Deliveries within Germany
We charge a flat shipping fee of €3.90 per order. Shipping is free for orders over €75.00.

Deliveries abroad
We charge a flat rate of €9.90 for shipping abroad.
For orders over €99.00 we offer free shipping.

Delivery times
We ship with DHL Parcel and DHL Warenpost as standard. Delivery usually takes 1-3 business days. We will send you your tracking number as soon as the goods leave our warehouse.

return
You can return unused and unopened products within 30 days. To do so, contact our customer service at [email protected]. Die Return costs are to be borne by the buyer.

Dog food, treats, chews, snacks and vouchers cannot be returned. Used, dirty,
We reserve the right to refuse to accept returned items that are damaged or not in their original packaging or to retain part of the refund amount.

You can find our frequently asked questions and the right answers here.

You have the questions and we have the answers!

Do you have any questions?
Use our Contact form, send us a message via the chat function, an email to [email protected] oder Call us at +49 (0)40-8227400.

You are right here! Write, chat or call us. We would be happy to advise you.